Marie Stopes International

SENIOR COORDINATOR SOCIAL FRANCHISE

From: Marie Stopes International

Closing date: 12 Sep 2017

Reporting to the Deputy Director of Programme Operations, the purpose of this role is to provide leadership and oversight of the successful delivery of a strategic channel of work by delivering CYPs and Safe Abortion services through MSK’s Amua Social Franchise Programming.

Using their experience of community level service delivery, the post holder will lead strategic initiatives to improve the performance of the channel. They will lead analysis of channel and team performance and in planning for activities. The post holder will work in close liaison with Outreach and Centre Senior Coordinators, taking prompt action on all performance issues. They will directly line manage some Social Franchise Coordinators and manage others through a deputy. They are one of four Senior Coordinators in the Programmes Department.

The position is a member of the Senior Management leadership team of MSK whose members strongly reflect MSK’s values in their behavior.

Key Responsibilities

  1. Strategic development of the channel for increased CYPs and Safe Abortion Service Delivery
  2. Leading strategic initiatives to benefit all teams in the channel
  3. Oversight of the performance of the channel against budget and target and reporting

Strategic development of the channel for increased CYPs

Activities include:

  • Through Social Franchising Coordinators, identify strategic needs across the channel and create solutions for issues arising
  • Analyze and present performance trends and create long term strategies for improving performance
  • Supervise and performance manage a subset of MSK’s Social Franchising Regions
  • Contribute to writing proposals for new funding and reports for existing funding
  • Maintain a segmentation of social franchisees to target support and suggest franchisees for de-franchising as needed

Leading strategic initiatives to benefit all teams in the channel

Activities include:

  • Revise and approve, along with regional coordinators, all monthly Amua Leo schedules and advance requests
  • Compile and revise monthly orders for supplies and equipment
  • Work with Deputy Director, Programme Operations, to maintain a list of all vacancies and fill vacancies in a timely manner
  • Support the Voucher Coordinator in implementation of voucher programmes
  • Lead on activities related to the achievement of the AHME programme, including managing the Health Financing Team

Strategic oversight of the performance of the channel against budget and target and reporting

Activities include:

  • Regular collation and reporting on progress other channels, the department and CMT
  • Create, agree and communicate proposals for action to rectify any performance issues
  • Implement interventions to reduce opportunities for fraud, both in expenditure and service numbers

Knowledge skills and Attitudes

Qualifications:

  • Bachelor’s degree in relevant field for example in Medicine, Nursing, Public Health, Project Management
  • Masters degree is desirable
  • Project Cycle management training desirable
  • More than one Kenyan language desirable
  • Knowledge of clinical procedures and minimum standards essential

Skills/Experience:

  • Experience and knowledge of health financing or Kenyan health sector
  • Minimum 7 years working experience
  • Clear ability to identify and set targets
  • Budget management
  • Excellent understanding of donor contract requirements
  • Demonstrated ability in facilitating capacity development in more junior staff
  • Excellent communicator to others on key strategic issues

Attitude / Motivation:

Successful performance at MSI is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. There are 13 key behaviors that MSI encourages in all employees and they are defined below:

  • Initiative

Thinking ahead and taking action to make the most of opportunities by finding the optimum solution

  • Innovative

Thinking creatively and outside of the box so that ideas generated create a positive outcome

  • Effective Communication

Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise.

  • Responsive

Being responsive to changing priorities and demands

  • Working Efficiently

Planning, prioritizing and organizing work to ensure work is accurate and deadlines are met

  • Sharing Information

Sharing information and knowledge whilst maintaining confidentiality

  • Focus on Learning

Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further

  • Commitment

Awareness and understanding of goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements

  • Driven

Drive and determination to deliver results

  • Accountable

Taking responsibility for appropriate decisions that you make, and the actions and behavior you demonstrate

  • Embracing Change

Openness to embracing change within the organization and being able to adjust plans/activities accordingly

  • Motivated

Motivation towards achieving quality results to maximize potential

  • Team Player

Working as part of a team by being supportive, flexible and showing respect for each other”

How to apply:

  • Applications quoting the position title with a detailed CV, contact details of 3 referees including their email addresses (1 of which should be your immediate supervisor, 1 former supervisor and 1 any other but not a relative) should be submitted to: pd@mariestopes.or.ke on or before September 12, 2017.
  • Only shortlisted candidates will be contacted.
  • If we do not contact you by September 26, 2017, please consider yourself unsuccessful.

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