Lessons Learned Consultant Job

organization: UN High Commissioner for Refugees

deadline:11th october 2017

General Background of Project or Assignment:

The Office of the United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. The ultimate goal is to help find durable solutions that will allow them to rebuild their lives in dignity. Advancing protection and finding lasting solutions requires developing and implementing strategies that address the legal, political, economic and social aspects of the specific situation.

In 2017, UNHCR launched a Multi-Year Multi-Partner approach to strategic planning for protection and solutions in 22 operations, with the aim of introducing Multi-Year Multi-Partner dimensions to planning and programming in all operations by 2020. The Multi-Year Multi-Partner approach is designed to support the broader goals of the Organization as set out in UNHCR’s Global Strategic Directions 2017-2021. It will be institutionalized through changes to UNHCR’s Results Based Management system, and other management change initiatives.

In order for UNHCR to effectively transition towards a Multi-Year Multi-Partner approach to strategic planning it is critical for the Organization to continue to capture the lessons learned in the 22 operations that are currently developing longer term plans with partners. An initial lessons learned study was completed in June 2017 based on a review in 6 operations that piloted protection and solutions strategy development in 2016.

In the next phase of the transition, it is important to capture the experience of a broader set of operations in developing Multi-Year Multi-Partner protection and solutions strategies, as well as of the Regional and Headquarters entities tasked with reviewing and endorsing these strategies. A second priority, will be to review the monitoring and implementation plans developed by the 6 operations that have piloted protection and solutions strategies, to gauge whether operations have been able to track measurable changes in the legal, political, economic and social environment.

Based on the existing set of lessons learned that have been documented, the Monitoring Consultant will support the continued development and institutionalization of the Multi-Year Multi-Partner approach, and provide recommendations for capacity strengthening in field operations.

The Monitoring Consultant will be part of the Protection Management Unit in the Division of International Protection but s/he will provide support to the overall work of the Multi-Year Multi-Partner support team within UNHCR. S/He will also closely liaise and collaborate with colleagues in the Program Analysis and Support Section (PASS) and Operational Solutions and Transition Section (OSTS) at DPSM and the Comprehensive Solutions Unit (DIP) and other technical units who are working on similar or related issues.

Overall Purpose and Scope of Assignment:

Under the supervision of the Head of Protection Management, the consultant shall undertake the following tasks:

  • Support the establishment of a framework to capture lessons learned around the Multi-Year Multi-Partner approach;
  • Contribute to the collection of lessons learned on strategic planning and programming in the 22 operations as well as from Regional and Headquarters support entities, through designing, delivering and analysing interviews and/or a survey/ questionnaire in a selected number of operations; and one field visit;
  • Review tools and guidelines available to measure trends and track progress on Multi-Year Multi-Partner strategies in a selected number of operations, providing recommendations for their improvement;
  • Prepare a consolidated lessons learned report for the period April – November 2017 (corresponding to the development and review of Multi-Year Multi-Partner strategies), identifying adaptations made by operations in their planning approach as well as identification of problems, causes of potential obstacles to successful implementation, and providing specific recommendations;
  • Identify critical and relevant areas of inquiry for deeper reflection, evaluation and research (including innovations and adaptations);
  • Contribute to knowledge sharing on the Multi-Year Multi-Partner approach within appropriate community of practice/network.

    Monitoring and Progress Controls (report requirements, periodicity, format, deadlines):

  • The final product (e.g., survey completed, data collected, workshop conducted, research documents produced specify):
  • Framework for capturing lessons learned for the period April-November 2017, including guiding questions for gathering good practices and lessons learned
  • Interviews and survey completed and log of interactions with field operations
  • Recommendations for development of tools for the monitoring and implementation of Multi-Year Multi-Partner Strategies (5 pages)
  • Lessons learned report for the period April-November 2017 (15 pages)
  • Delivery Periodicity, as applicable:

    Final outputs are expected at the end of the contract.

    The Framework for capturing lessons learned for the period April-November 2017, including guiding questions and questionnaire/ survey to gather information with field operations will be finalized by 23 November 2017

    Interviews and questionnaire/ survey responses will be completed and analysed by 15 December 2017.

    Recommendations for development of tools for the monitoring and implementation of Multi-Year Multi-Partner Strategies and the Lessons learned report for the period April-November 2017 will be delivered by 31 December 2017.

  • Work on the basis of time employed Yes
  • If it is to result in a written product specify:
  • Number of pages: As above
  • Language(s): English
  • Number of copies: 1 hardcopy plus 1 soft copy

Qualifications and Experience:

Basic University degree in International Law, International Development, International relations, Anthropology, Political, Social Science or related field and relevant work experience of between 8 and 12 years, or between 6 and 10 years and a post graduate university degree.

Work Experience

Between 6 – 8 years of relevant (international) job experience. This must include a minimum of five years in a programme, research, monitoring or reporting function. Prior experience with UNHCR or another UN agency would be an added advantage, but not required

Key Competencies

  • Direct field experience working on measuring or reporting on programme impact, preferably in the humanitarian sector;
  • Familiarity with displacement and development issues;
  • Systems wide thinker with high-level conceptual and analytical capability and track record in developing/elaborating guidelines and tools to ensure informed and responsible decision making; ability to utilize relevant statistical software desirable;
  • Exceptional drafting skills with an ability to present information in a concise, coherent and useful manner.
  • Familiarity with issues relating to protection, transition and solutions to displacement such as peacebuilding and humanitarian relief, post-conflict recovery and development, reintegration and/or local integration desirable;
  • Experience supporting the implementation of organization change processes desirable;


Home based

How to apply:

To Apply:

Interested applicants should submit:

  • their letter of motivation, addressing each of the personal requirements in the vacancy notice;
  • a completed UN Personal History Form (P11), including testimonials/degrees/certificates. The UN personal History Form is mandatory. All applications without a P11 will not be considered.

Interested applicants should submit their letter of motivation and Personal History Form (P11), including testimonials/degrees/certificates to HQDIPVAC@unhcr.org indicating Lessons Learned Consultant DIP/PMS/034/2017 in the subject of the email latest 11 October 2017.

P11 forms are available on www.unhcr.org/recruit/p11new.doc

Geneva 03 October 2017

Get In Touch

You are most welcome to send us an email and we'll get back to you, asap.


© 2010 Humanitarian Web -  Developed By Robust & Replica


Log in with your credentials

Forgot your details?