Position Title: MEAL – Monitoring, Evaluation, Accountability and Learning Manager (national staff position)
Location / department: Takhar and Badakhshan provinces with occasional travel to Kabul (Afghanistan).
Length of contract: 12 months (with a possibility of extension), start date as soon as possible
Responsible to: Country Director and close coordination with the Chief of Programmes
Line Management of: Monitoring, Evaluation, Accountability and Learning (MEAL) department
Position Type: This is an national staff position.
Mission East, founded in Denmark in 1991, is an international humanitarian and development organisation undertaking projects in Afghanistan, Tajikistan, Nepal, Iraq, Armenia, Myanmar and North Korea.
ME has worked in north-eastern Afghanistan since 2002 implementing a multi-sectoral multi-donor relief and recovery programme in the provinces of Badakhshan, Takhar and Baghlan.
It is known for its technically competent, experienced and dedicated staff, and for its effectiveness in reaching some of the most remote and under-served rural communities in NE Afghanistan.
It has built up a strong reputation over the years for securing solid community involvement in projects. Mission East is currently one of the bigger (NGO) service-providers for water and sanitation in the north-east and is noted for the success of its particular model of implementation amongst other NGOs and government authorities in the region.
More information on Mission East can be found at: www.miseast.org.
The role of the MEAL Manager is to support the delivery and quality of programmes in Afghanistan through taking leadership in establishing/improving and maintaining effective monitoring systems and tools, and building the capacity of staff to collect, analyse and utilize project data and learnings in systematic and useful ways.
The MEAL Manager also provides support to the Country Director and Chief of Programmes in the development, management and co-ordination of information management and reporting systems, and programme-wide assessment and evaluation tools.
Key tasks and responsibilities
Monitoring and Evaluation of project and programme activities
• Lead the development and/or improvement of all tools, methodologies and guidelines for project monitoring and data collection and management in liaison with the Chief of Programmes and the Provincial Managers and coordinators, with a focus on establishing/improving systems for Outputs and Outcomes/Results Tracking, and conducting impact assessments.
• Improve and maintain a tracking spreadsheet for M&E activities –such as baselines, assessments, reviews, evaluations etc. and track progress with the implementation of those activities.
• Lead the development and implementation of clear, practical M&E plans with SMART project and sector-specific output indicators, as well as impact-level outcome indicators, including indicators that measure achievements against SPHERE and other relevant technical standards.
• Develop M&E Plans and Work-Books/Output Trackers based on the Results Framework for each new project at project start-up and ensure strict compliance with these plans and tools during each project cycle.
• Design or review the design of surveys to ensure they ask the right questions, that sampling methods are appropriate and that results can easily be analysed. Support analysis and production of survey reports.
Programme design, planning and reporting
• Participate actively in the development of proposals, with a particular focus on assisting programme teams in carrying out timely needs assessments and rapid appraisals, checking log-frames, ensuring indicators are SMART and reviewing the monitoring and evaluation methodologies and tools proposed.
• Participate actively in the compilation and writing of internal reports as well as progress and Final Reports to donors, and lead the process of compiling and analyzing the necessary output and outcome level data for these reports.
Staff Supervision and Capacity-building
• As Line Manager for the MEAL staff, ensure supervision of their activities, and build their capacities in effectively using field-based tools and methodologies for data collection, analysis and reporting.
• Undertake regular visits to project sites (with separate, clearly defined ToRs) to support and review monitoring processes.
• Consult on and create an M&E capacity building plan; provide/recommend to those best placed to provide support to build capacities for data management, analysis and reporting.
This should include:
• Providing on-the-job coaching and guidance to improve the collection, analysis and use of qualitative and quantitative data, e.g. through use of M&E tools, case studies, semi-structured interviews etc. (as defined in M&E plans) as well as in reporting findings from monitoring activities.
Evaluation and Learning
• Coordinate and share learning related to M&E practices and general best practices and lessons learnt across the whole programme, and encourage sharing of monitoring results between and within provincial field teams.
• Provide support for all internal/external reviews, evaluations, and lessons learned exercises.
• Share the results of such exercises with external stakeholders including communities, partners, other actors and donors, as appropriate.
• Track follow-up on recommendations/actions agreed following evaluations, reviews and lessons learned exercises
Data and Information management
• Draft, finalize and implement the information management section of the M&E strategy, including:
• Ensure that assessment and monitoring data is consistently disaggregated by sex, age and ability across all projects
• Ensure that systems are in place to safeguard personal information collected from communities
• Co-ordinate the development of an internal programme reporting schedule & templates at the national level (clarity on what level of information is needed, where), with key responsibilities assigned.
• On a monthly basis collect and compile timely top-line output data from all programmes and bases to feed into Monthly monitoring workbooks, SitReps, Trackers etc. Systemically check this data for quality, consistency, issues related to use of data/conclusions etc., and follow-up/ provide feedback as necessary.
• Support the implementation of an appropriate M&E filing system at each base, and put in place an effective file-sharing system between offices to ensure that key documents and programme information is centrally saved and available to all staff members.
Quality & Accountability
• Uphold Mission East’s Quality Commitments Framework by promoting understanding of the framework among all staff and monitoring adherence to the framework in Afghanistan by integrating quality measures into the M&E system.
• Support the programme team to monitor and document compliance with organizational minimum standards for operational approaches.
• Lead reviews and updates of the Afghanistan-specific Core Humanitarian Standard (CHS) self-assessment and improvement plan and drive implementation of the CHS Improvement Plan
• Promote awareness, understanding and application of the CHS and other quality standards (SPHERE Standards, Red Cross Code of Conduct, etc.) among staff including through inductions of new staff, trainings, and ongoing reminders as a part of regular processes (ex, staff meetings, monitoring tools, internal reporting).
• Oversee the complaints mechanism, including design and roll-out for new projects/areas/partners, complaints handling procedures and quarterly reporting.
• Support the programme team to ensure meaningful community engagement throughout the project cycle, by reviewing current processes against standards, sharing tools and documenting that this takes place.
Coordination and Representation
• Coordinate closely with the Chief of Programmes and Province Managers regarding field operational needs
• Represent Mission East at provincial, national and regional levels, as and when required within government, UN and other networks.
• Work closely with local and national level authorities and UN and the Clusters to ensure that Mission East’s programmes reflect government strategies and priorities and Afghan laws
• At least an undergraduate Degree in related fields (international development, international relations, rural community development etc.)
• Further (more specialized) qualifications in Monitoring & Evaluation (including statistical systems) in development/humanitarian work would be highly desirable.
• Proven experience and demonstrable ability in designing and implementing effective M&E tools and systems, preferably involving the management of M&E field teams and units
• Demonstrable understanding in logframe development and Project Cycle Management
• At least 5 years of progressively responsible and directly relevant professional experience in a humanitarian/protracted crisis context, with at least 3-4 years of management experience in preferably WASH, rural livelihoods and food security programming in an INGO context.
• Practical experience in Training of Trainers/Training of Facilitators skills.
• Experience of working with government agencies and ministries and UN and other international and national humanitarian actors at national, provincial, and district levels
• Experience of working in the field in sensitive, unstable security environments
• Solid drafting/reporting skills (in good written English); native or near-native English language ability (a writing sample may be requested)
• Ability to work both independently, and as part of a team.
• Problem-solving skills and ability to perform under pressure
• Excellent interpersonal and cross-cultural communication and mediation skills
• Ability to work effectively with an ethnically diverse team in a sensitive environment.
• Good analytical and strategic skills. Effective negotiator with the ability to positively influence cross-departmental relations.
• Ability to manage processes and ensure quality assurance, maintain focus on objectives, and meet deadlines.
• Personnel management skills. Ability to delegate, follow-up and supervise as well as support.
• Ability to create and develop databases – some knowledge of relevant statistical software would be highly desirable.
• Security awareness and management experience relevant to fragile, unstable security environments
• Fluency in spoken and written English (Knowledge of Farsi/Dari would be an advantage).
• Excellent computer skills in Word, Excel, Outlook and Access.
• Sympathy with Mission East’s organisational values.
Note this position is only open for Afghan nationals.
To apply for this position, please visit www.miseast.org/apply, where you will be able to complete an application form.
Please ensure that all sections are fully answered as candidates will be initially screened using data submitted on the online form.
The closing date for this position is 06/05/2018