Organization: Lighthouse Relief

Closing date: 24 Jun 2018


LHR is looking for an experienced Country Coordinator who is able to provide holistic, technical expertise and strategic, programmatic-development support to Lighthouse Relief (LHR).

The Country Coordinator leads and oversees all LHR operations in Greece together with the HR & Finance Manager (HRFM), forming the management team of LHR. The Management team directly reports to the Board of Directors (BoD).

The objective of the role is to implement and improve programmatic strategies in line with contextual needs. As the key representative of the organisation, the Country Coordinator aims to establish LHR as a key NGO operating in Greece, spreading LHR’s mission, collaborating closely with stakeholders, donors and partners and allowing LHR to run and develop its operations.

Reports to: Board of Directors

Department: Management Team

Leads & Supervises: 5 direct reports

Contract: Swedish Staff/ Volunteer Contract

Key Responsibilities:

  • Under the guidance of the BoD and together with the HRFM, lead LHR operations to deliver high quality programming and secure the efficient use of practical resources necessary for programme realization;
  • Coordinate flexible and responsive strategies, ensuring operations are carried out appropriately in a rapidly changing context;
  • Lead, prioritise and organise actions and resources to achieve holistic objectives;
  • Mobilise a trusting, transparent and positive organisational ethos whilst ensuring all staff strictly adhere to LHR’s protocols and standards
  • Identify opportunities for appropriate expansion and growth of programmes and/ or projects;
  • Analyse and prepare operation-management contingency plans and exit strategies;
  • Ensure programme quality through overseeing the consistent use of: monitoring, evaluation and assessment of programmes, resources and processes; enhance accountability and transparency; and strengthen partnerships;
  • Ensure thorough transparency, open communication and coordination between all respective teams.

Operational Coordination:

  • Oversee the coordination of all country operations, programmes and projects
  • Hold overall leadership and supervision of LHR and its operations, including supervision of resources, safety and security of teams, programme quality and performance management;
  • Ensure transparency and accountability to beneficiaries, LHR staff and stakeholders;
  • Oversee mechanisms and reporting tools to ensure monitoring and evaluation of country operations, ensuring compliance with policies and donor regulations;
  • Formally represent LHR to the Greek Government, authorities, donors, INGOs and all stakeholders;
  • Explore opportunities for programmatic partnerships and fundraising activities with both institutional and private donors in close collaboration with the Board and Management Team;
  • Develop and maintain excellent working relationships with stakeholders;
  • Oversee all aspects of the staff recruitment processes, facilitating interviews, holding communication with candidates, supporting the HRFM with administration and recruitment of all staff.

Programme Management:

  • Lead programme managers on training and capacity building of all programme management techniques, design and implementation, coordination, administration, finance and monitoring and evaluation, according to Core Humanitarian Standards;
  • Develop and manage field and operations’ support budget and ensure timely and compliant spending;
  • Supervise and mentor direct-reports, ensure clear communication of tasks, objectives and expectations, provide regular operational feedback and performance evaluations;
  • Encourage open, honest and productive communication among staff, promote a strong team spirit and provide guidance and mentoring, to enable staff to perform successfully and to maintain a healthy and empowering working climate;
  • Develop programme strategies and use appropriate techniques to ensure the recruitment and retention of skilled, committed and motivated staff;
  • Promote and monitor staff care and well-being. Support healthy, work-life balance practices and respond to staff care needs.


  • Ensure dissemination of and adherence to security plans, standard operating procedures and advisories;
  • Liaise with counterparts on relevant issues and participate in safety and security analysis and management;
  • Maintain operational risk tracker, conduct regular risk reviews and ensure risk is managed, mitigated and mainstreamed into decision-making and daily activities;
  • Ensure all programme managers update and maintain safety procedures and implement protocol on a daily basis with the wider team;
  • Ensure safety standards are applied and adhered to by all teams regarding LHR’s assets, donations and stakeholder assets.


  • High level exposure to humanitarian and development issues and contexts;
  • Excellent programme management, leadership, project and staff management, and communication skills;
  • Extensive programme management experience with a holistic approach to programme design in both programme set up and closure;
  • Adhere to, and hold substantial experience in, implementing Core Humanitarian Standards and Sphere core standards within operations management
  • Experience in leading field operations with humanitarian organisations including operation-management start-up and exit procedures;
  • Experience working in Greece is essential;
  • Proven track record of securing substantial partner relations;
  • Ability to produce clear, informative and engaging written materials;
  • Ability to work under pressure with rapidly changing conditions, work on own initiative and to be proactive;
  • Approachable and motivational character;
  • Strong engaging and emotive skills;
  • Excellent organisational skills;
  • Solution-oriented, open minded and a problem solver;
  • Fluency in English;
  • Good working knowledge of myriad operation-management and programme management tools, resources and software;
  • Valid work permit in EU;
  • Manual driving licence (extensive left-hand drive experience).


  • Degree in a relevant field;
  • Interest and knowledge of displaced populations;
  • Language skills in Greek, Arabic, Kurdish, Farsi/Dari are an asset;


  • 3 month contract; 4 week probation period followed by a monthly rolling-basis contract
  • Stipend
  • Shared accommodation
  • Shared transportation (in-country) provided **

Please send a CV and cover letter in English to, titled “Country Coordinator Application” in the subject line. Please state your notice period, potential start date and length of availability.

The start date for the position is ASAP – 1/07/2018. This posting will remain open until filled. Only applicants invited for an interview will be contacted.

Get In Touch

You are most welcome to send us an email and we'll get back to you, asap.


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